Privacy Policy
Last updated: February 20, 2024
Introduction
Acadia Path is committed to protecting the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website acadiapath.ca, use our services, or interact with us in any other way.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. This policy may change from time to time, so please check it periodically for updates.
Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you:
- Contact Us: When you fill out contact forms, apply for a consultation, or send us emails, we collect your name, email address, phone number, organization, and any messages you send.
- Use Our Services: Information related to your usage of our educational technology platforms, including course progress, assessment results, and interaction data.
- Subscribe to Newsletters: Your email address.
- Attend Webinars or Events: Your name, organization, and contact details.
- Automatically: We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site for purposes including:
- To Provide and Manage Services: To deliver our educational solutions, manage your accounts, and provide customer support.
- To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
- To Customize User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.
- To Send Periodic Emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
- For Marketing and Promotional Communications: To send you marketing and promotional communications. You can opt-out of our marketing emails at any time.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Your Privacy Rights
Depending on your location, you may have rights under applicable data protection laws concerning the personal information we hold about you. These may include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.
Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
We encourage you to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Acadia Path1120 Rue Universitaire, Suite 300
Quebec City, Quebec, G1V 0A6
Canada
Phone: (418) 555-0193
Email: [email protected]